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Handbook of Research on Contemporary Consumerism (Hardcover): Hans-Ruediger Kaufmann, Mohammad Fateh Ali Khan Panni Handbook of Research on Contemporary Consumerism (Hardcover)
Hans-Ruediger Kaufmann, Mohammad Fateh Ali Khan Panni
R8,725 Discovery Miles 87 250 Ships in 10 - 15 working days

Societal marketing has gained widespread recognition in the marketing discipline both in academia and the professional industry. The Handbook of Research on Contemporary Consumerism is an essential reference source that provides an in-depth understanding on the various aspects and issues of consumerism and reveals the critical success factors and conceptual and theoretical frameworks of these concepts from recent contexts and perspectives. Additionally, it examines the impact of identity on marketing and branding from the consumerist perspective, discusses consumerism as a source of innovation and product development, and provides insights on consumerism and profitability. Featuring research on topics such as circular economy, digital marketing, and social media, this book is ideally designed for practitioners, managers, marketers, academic researchers, and students.

Exploring the Power of Electronic Word-of-Mouth in the Services Industry (Hardcover): Hans-Ruediger Kaufmann, Sandra Maria... Exploring the Power of Electronic Word-of-Mouth in the Services Industry (Hardcover)
Hans-Ruediger Kaufmann, Sandra Maria Correia Loureiro
R7,999 Discovery Miles 79 990 Ships in 10 - 15 working days

User opinions about service experiences have been extensively acknowledged to play a key role in influencing the consumption decisions of other customers. The widespread adoption of internet technologies has amplified enormously the volume and the potential impact of such customer-generated content in the form of electronic word-of-mouth (eWOM). Exploring the Power of Electronic Word-of-Mouth in the Services Industry is an essential research book that explores the importance of consumer perception and the influence of word-of-mouth in the digital world. Featuring a range of topics such as data mining, online engagement, and social media, this book is ideal for academicians, researchers, IT developers, marketers, managers, media specialists, and professionals.

Exploring the Power of Electronic Word-of-Mouth in the Services Industry (Paperback): Sandra Maria Correia Loureiro,... Exploring the Power of Electronic Word-of-Mouth in the Services Industry (Paperback)
Sandra Maria Correia Loureiro, Hans-Ruediger Kaufmann
R6,218 Discovery Miles 62 180 Ships in 10 - 15 working days

User opinions about service experiences have been extensively acknowledged to play a key role in influencing the consumption decisions of other customers. The widespread adoption of internet technologies has amplified enormously the volume and the potential impact of such customer-generated content in the form of electronic word-of-mouth (eWOM). Exploring the Power of Electronic Word-of-Mouth in the Services Industry is an essential research book that explores the importance of consumer perception and the influence of word-of-mouth in the digital world. Featuring a range of topics such as data mining, online engagement, and social media, this book is ideal for academicians, researchers, IT developers, marketers, managers, media specialists, and professionals.

Encouraging Participative Consumerism Through Evolutionary Digital Marketing (Hardcover): Hans-Ruediger Kaufmann, Agapi... Encouraging Participative Consumerism Through Evolutionary Digital Marketing (Hardcover)
Hans-Ruediger Kaufmann, Agapi Manarioti
R4,500 Discovery Miles 45 000 Ships in 10 - 15 working days
Socio-Economic Perspectives on Consumer Engagement and Buying Behavior (Hardcover): Hans-Ruediger Kaufmann, Mohammad Fateh Ali... Socio-Economic Perspectives on Consumer Engagement and Buying Behavior (Hardcover)
Hans-Ruediger Kaufmann, Mohammad Fateh Ali Khan Panni
R5,850 Discovery Miles 58 500 Ships in 10 - 15 working days

In modern business practices, marketing dimensions are changing with new opportunities appearing in consumer behavioral contexts. By studying consumer activities, businesses can better engage and retain current and new customers. Socio-Economic Perspectives on Consumer Engagement and Buying Behavior is a comprehensive reference source on new innovative dimensions of consumer behavioral studies and reveals different conceptual and theoretical frameworks. Featuring expansive coverage on a number of relevant topics and perspectives, such as green products, automotive technology, and anti-branding, this book is ideally designed for students, researchers, and professionals seeking current research on the dimensions of consumer engagement and buying behavior.

Handbook of Research on Managing and Influencing Consumer Behavior (Hardcover): Hans-Ruediger Kaufmann Handbook of Research on Managing and Influencing Consumer Behavior (Hardcover)
Hans-Ruediger Kaufmann
R10,034 Discovery Miles 100 340 Ships in 10 - 15 working days

In recent years, all types of businesses have increasingly focused on the importance of the relationship with the customer. Customer knowledge management has become a well-known term used in the business and academic worlds for understanding how to control consumer behavior. The Handbook of Research on Managing and Influencing Consumer Behavior discusses the importance of understanding and implementing customer knowledge management and customer relationship management into everyday business workflows. This comprehensive reference work highlights the changes that the Internet and social media have brought to consumer behavior, and is of great use to marketers, businesses, academics, students, researchers, and professionals.

Handbook of Research on Consumerism in Business and Marketing - Concepts and Practices (Hardcover): Hans-Ruediger Kaufmann,... Handbook of Research on Consumerism in Business and Marketing - Concepts and Practices (Hardcover)
Hans-Ruediger Kaufmann, Mohammad Fateh Ali Khan Panni
R10,257 Discovery Miles 102 570 Ships in 10 - 15 working days

The modern era of business has prompted an increased focus on the consumer and the responsibility of corporations to consider their ethical and social obligations to their customers. The rise of the consumerist movement has encouraged further research and development on the topic of consumerism, enabling business to succeed in a consumer-driven market. Handbook of Research on Consumerism in Business and Marketing: Concepts and Practices features research on diverse topics on consumerism in the global marketplace, focusing on the ways in which businesses can improve their relationships with customers as well as analyse and influence purchasing behaviour. As a comprehensive reference source on topics pertaining to consumer management, identity, and behaviour, this publication is intended for use by marketing professionals, business managers, students, and academicians.

Customer-Centric Marketing Strategies - Tools for Building Organizational Performance (Hardcover, New): Hans-Ruediger Kaufmann Customer-Centric Marketing Strategies - Tools for Building Organizational Performance (Hardcover, New)
Hans-Ruediger Kaufmann
R5,422 Discovery Miles 54 220 Ships in 10 - 15 working days

As customer orientation continues to gain importance in the marketing field, there has been a growing concern for organizations to implement effective customer centric policies. Customer-Centric Marketing Strategies: Tools for Building Organizational Performance provides a more conceptual understanding on customer-centric marketing strategies as well as revealing the success factors of these concepts. This book will discuss how to improve the organization s financial and marketing performance.

Consumption Culture in Europe - Insight into the Beverage Industry (Hardcover, New): Carmen R. Santos, Stephane Ganassali,... Consumption Culture in Europe - Insight into the Beverage Industry (Hardcover, New)
Carmen R. Santos, Stephane Ganassali, Francesco Casarin, Pirjo Laaksonen, Hans-Ruediger Kaufmann
R4,693 Discovery Miles 46 930 Ships in 10 - 15 working days

Although studies indicate the assumption of one single European market, other research emphasises European countries have distinct market identities. Meanwhile, as individual countries begin to have a more widespread understanding of culture, global culture still remains unshared between countries. Consumption Culture in Europe: Insight into the Beverage Industry brings the most relevant theories about culture and European market segmentation as well as providing updated data for the evaluation and analyses of the European consumption patterns in the beverage market. This comprehensive collection is an essential tool for policy-makers and those interested in end-markets and consumer affairs.|Although studies indicate the assumption of one single European market, other research emphasises European countries have distinct market identities. Meanwhile, as individual countries begin to have a more widespread understanding of culture, global culture still remains unshared between countries. Consumption Culture in Europe: Insight into the Beverage Industry brings the most relevant theories about culture and European market segmentation as well as providing updated data for the evaluation and analyses of the European consumption patterns in the beverage market. This comprehensive collection is an essential tool for policy-makers and those interested in end-markets and consumer affairs.

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